Introduction

Welcome to KANZY. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

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Eligibility Requirements

• You must be at least 18 years old to place an order on our website.
• By placing an order, you confirm that all information provided is accurate and complete.

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Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized use of your account.

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Orders and Payments

• All orders are placed and paid for exclusively through our website.
• Prices are displayed in US dollars and are subject to change without notice.
• Accepted payment methods include PayPal and credit/debit cards processed via PayPal and other available payment gateways.
• An order confirmation will be sent via email after successful payment.

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Order Processing and Fulfillment

• After payment, we process orders and then forward them to third-party suppliers via AliExpress for fulfillment.
• We do not manufacture the products or provide shipping services.
• AliExpress suppliers are responsible for order fulfillment, shipping, and delivery.

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Order Cancellation Policy

Orders can be canceled in the following cases:

1. 1. Cancellation Before Order is Sent to Supplier

• Orders may be canceled within the processing period (up to 3 business days) before being submitted to third-party suppliers.
• In this case, a full refund will be issued.

2. 2. Cancellation After Order is Sent to Supplier

• Once an order has been sent to an AliExpress supplier, cancellation is subject to the supplier’s policies.
• Cancellation may not be guaranteed and may include a partial refund or order rejection.
• Refunds are only issued after confirmation from the supplier.

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Shipping and Delivery

• Shipping times vary depending on the product, destination country, supplier, and logistics company.
• Delivery times displayed on product pages are estimates only and are not guaranteed.
• For complete details, please review our Shipping Policy.

Returns and Refunds

• Returns and refunds are subject to the supplier’s policies after order completion.
• Refunds are processed only after confirmation from the supplier or through AliExpress dispute resolution.
• Please review our Returns and Refunds Policy for complete details.

Intellectual Property

All website content, including text, images, logos, and design elements, is the exclusive property of KANZY and may not be copied, reproduced, or distributed without prior written permission.

Prohibited Conduct

You agree not to:

• Use the website for illegal purposes.
• Attempt to hack, disrupt, or misuse the website.
• Provide false or misleading information.

Limitation of Liability

We are not liable for:

• Delays caused by customs, logistics companies, or force majeure.
• Supplier errors, shipping delays, or delivery failures.
• Minor variations in product appearance, color, or packaging.

Governing Law

These Terms are governed by and construed in accordance with applicable international consumer protection laws, to the extent permitted by law.

Amendments to Terms

We reserve the right to update these Terms at any time. Continued use of this website constitutes acceptance of the updated Terms.

Contact Information

Email: support24@kanzy.shop

Phone: +963-944-430501